1. Introduction

Welcome to LumeLux Shop! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when making a purchase.
  • Use the website only for lawful purposes.
  • Not engage in any activity that could harm the website or its users.
  • Comply with all applicable laws and regulations.

3. Product and Service Description

LumeLux Shop specializes in outdoor lighting products, including:

  • Mounting Hardware
  • Outdoor Ceiling Lights
  • Outdoor Rated Chandeliers
  • Outdoor Wall Lights
  • Pier Lamps
  • Post Lamps

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to manufacturing processes.

4. Order and Payment Terms

When you place an order with LumeLux Shop, you agree to the following:

  • Orders are processed within 1-2 business days.
  • We accept payments via Visa, MasterCard, JCB, and PayPal.
  • Shipping options include:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days.
    • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days.
  • Delivery times may vary depending on location and customs delays.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our return and exchange policy is as follows:

  • Returns and exchanges are accepted within 15 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as when received.
  • Non-returnable items include:
    • Outdoor Ceiling Lights
    • Outdoor Rated Chandeliers
    • Outdoor Wall Lights
    • Pier Lamps
    • Post Lamps
  • To initiate a return or exchange, contact us at [email protected] with your order number and reason for return/exchange.
  • Return shipping costs are the responsibility of the customer.
  • Refunds are processed within 5-7 business days after approval.

6. Intellectual Property

All content on the LumeLux Shop website, including text, images, logos, and designs, is the property of LumeLux Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

LumeLux Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

8. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 3273 University Drive, Chicago, US 60606

9. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Chicago, Illinois.

10. Changes to Terms and Conditions

LumeLux Shop reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.